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SUPERVISORY SKILLS
OBJECTIVES
This Supervisory Programme takes an innovative look at leadership/
supervision intelligence in an inspirational way.
• How to discover and value ones own competencies as a leader
• How to successfully manage and supervise people
• How to develop inspirational leadership skills
• How to manage workplace and workforce
COURSE CONTENT
DAY 1:
• How to MANAGE, when to LEAD
• Organisational structures: value the purpose
• Effective Communication
• Human Behaviour: what drives, inspires & motivates people
• Different Leadership Styles
• Planning & Leadership
DAY 2:
• Quality Service Delivery
• Role of feedback
• Develop strategies to build & lead top performing teams
• Building credibility as a leader & a mentor
• Effective Delegation
DAY 3:
• Emotional Intelligence & Awareness
• Power of the brain & mind
• Productivity, efficiency & energy
• Change Management
• Recruit, select & retain
• Implement leadership theories
DAY 4:
• 1 day feedback/assignments (OPTIONAL)
TARGET AUDIENCE
• People who want to develop, improve and implement their supervisory
skills in order to lead others to peak performance
• People in leadership positions or developing leaders
PURPOSE
• To equip leaders with knowledge and skills to gain a better understanding of the concepts of supervisory skills
• To expand leadership abilities within individuals or teams
COURSE OUTCOMES
After completion of the SUPERVISORY SKILLS training course the delegates will be able to:
• Understand and manage a personal development process
• Use creativity in own leadership abilities, talents and interests
• Apply principles of leadership/Supervision
• Apply behavioral skills and techniques required of a supervisor
• Apply successful leadership skills to manage procedures to ensure successful supervision
• Identify personal areas for growth and development
DURATION & IMPLEMENTATION
1-
1,2 or 3 days interactive workshops
• 1 day feedback/assignments (OPTIONAL)
PRESENTATION STYLE
Highly interactive and participative facilitation methods and techniques to enable delegates to gain experiential learning through lecture presentations, group work, role plays and case studies
RESOURCE REQUIREMENTS
• The workshop will take place at the client’s premises or at a venue mutually selected by the relevant representatives
• Venue requirements: Board room/Training Room with tables, chairs and water on the tables
• Learning aids requirements: Whiteboard and/or flipchart with pens, data projector
ASSESSMENT METHODS
• Knowledge assessment: Both written and verbal assignments during the learning programme/workshops
• Competence assessment: Assignment to be completed and returned to the facilitator for evaluation and feedback to assess applicable skills & knowledge. (OPTIONAL)